Departing Location: Britannia Shipyards, National Historic Site, 5180 Westwater Drive, Richmond, BC.
Take to the waters aboard the elegant, spacious M.V. Native Paddle Wheeler to enjoy a guided tour of the historic Steveston waterfront and enjoy the view of the magnificent King of the Sea from this unique water-side perspective.
The M.V. Native is an authentic replica of the paddle wheelers that plied the Fraser River in BC from the late 1850s until the 1920s. Carrying everyone from pioneers, fur traders, gold rush miner and family passengers from the communities along the Fraser River, these working boats were vital connections between BC communities.
In order to plan your visit to the festival and reduce wait times, the City of Richmond is offering a limited number of advance boarding passes at no cost. Due to limited availability, advance boarding passes are limited to 6 per household.
Select a time below to reserve your tickets. Please print your passes at home or display the barcode on your phone. Please be at the Britannia Shipyards dock entrance prepared to board at the time indicated on your ticket.
If you are unable to secure your preferred time, boarding passes will be available free of charge at Britannia Shipyards on a first come first serve basis.
Don’t miss your chance to board the M.V. Native Paddle Wheeler and view the King of the Sea and Steveston’ s harbour from the water!
Ships to Shore has been planned to ensure that the site is open and welcoming to seniors, parents with strollers, and people of all abilities. Accessible parking will be available on-site for people with a valid Accessible Parking Permit. While there will be a fully accessible ship viewing area for people using wheelchairs and walkers, please note that the dock and ship are not accessible for parents with strollers or people using wheelchairs and walkers due to uneven surfaces and steep ramps.
Bags will be subject to inspection prior to boarding the ship.
Westwater Drive 5180
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MyZone Media Inc. 704, 73 Water Street Vancouver, British Columbia V6B 1A1 Canada.
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A. Passive Collection
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Types of Information Collected
MyZone Media Inc. collects two different kinds of information:
In general, MyZone Tickets collects personal information in order to verify your identity. This may include your name, email address, postal address, phone number, username and password, etc. We may also collect billing information to facilitate transactions such as ticket sales and purchases. This may include your bank account number, credit card number, pin number, expiration date, etc. You have the right to withhold your personal and billing information, however doing so may prohibit your ability to use in our site or conduct transactions with us or our partners, clients, and third parties.
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Information Sharing Practices
A. Why We Gather Information
There are a variety of reasons that we may collect information, both personal and non-personal. Information may be gathered to analyze our business, identify you, verify your transactions, customize your experience on the site, for marketing purposes, etc. Information you provide us may be sent to servers around Canada and around the world. We may also store your information for future use. Most information is used to facilitate your purchasing experience on MyZone Tickets. This may include fraud protection and identity verification, delivery of your tickets (or other products and services you are obtaining from MyZone Tickets), and support for your customer or client account or transactions.
With your consent, we may contact you by telephone, email, postal mail, and other mobile devices to offer support or to advertise on our own behalf or that of partner businesses and third parties. We may also use your information to analyze your use of our site, products, services, content and so on. This is to help us customize your experience, develop content, and offer you additional products or services. Additionally, your personal and financial information may be necessary to process refunds, credits, fight fraud and chargebacks.
B. Sharing Your information
It is wise to look for privacy policies on any third party website you navigate. Third party websites that can be navigated to from our site may share information with us that they collect independently.
Your information may also be shared with event promoters and staff, including artists and their management, venues, and so on. MyZone Tickets does not plan or produce events, and promoters of events for which you have purchased tickets may use your information to contact you, analyze their business practices, etc.
We may also share your information in response to any legal action that MyZone Tickets or any of our partner businesses/third parties may be engaged in. This includes a response to a subpoena, warrant, court order, legal process or a request for cooperation from government or law enforcement, or for our own fraud protection. We may also disclose information in the event of a large corporate transaction, such as a merger, sale, or bankruptcy involving MyZone Tickets.
C. Sharing Information with Event Organizers
MyZone Tickets is a 3rd party ticket seller. By agreeing to share your information with Event Organizers at the time of purchase, your information may be shared with the Event Organizer you purchased tickets from for marketing purposes or information about future events. If at anytime you wish to be removed from the Event Organizer's mailing list please contact them directly or unsubscribe from their list within their email if applicable. To change your communication preferences on MyZone Tickets please contact email@example.com and a customer support representative will assist you with the process.
Protecting Your Information
We have both electronic and personnel security measures in place to ensure that your information is protected, and to prevent fraudulent use of your information. Personnel access to your information is limited, and the appropriate information storage security measures as required by law have been implemented. All sensitive information gathered on the site is protected with SSL encryption. MyZone Tickets is open to the public and does not monitor the age of users. In collecting personal information, we do not purposely gather information from children under the age of 13.
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Terms of Purchase
MyZone Tickets is a third party ticketing service. We do not operate these events and cannot control unforeseen circumstances which may occur at an event. Please read the following terms and conditions carefully as this is a binding contract between yourself and MyZone Tickets. By marking the Terms of Purchase agreement and by completing your transaction you are agreeing to the terms of purchase. Please contact the producer of the event for their own terms of purchase and refund policies.
1(A). Refund Policy
All sales are final. There are no refunds, no cancellations, no credits, no exchanges, and no transfers after the order has been made. Unforeseen circumstances beyond MyZone Tickets control will not be grounds for a refund, including but not limited to the following: local or national weather conditions and natural disasters, waiting in lines, family and medical emergencies.
Promoters, Venue owners, Security and Event Staff have the right to refuse entry to any ticket holder, without a refund, for any reason at their discretion, including but not limited to: disorderly behavior, intoxication, venue capacity, breach of security restrictions. Ticket holders are aware that the Venue and Talent are subject to change. Ticket holders are aware that amenities promised by promoters are not guaranteed by MyZone Tickets and are not grounds for a refund, including but not limited to VIP amenities, drink specials, gifts, express entry, special areas, celebrity guests.
1(B). Policy for rescheduled or cancelled events due to COVID-19
Due to the impacts of the global COVID-19 pandemic, some events may be unexpectedly postponed or canceled due to circumstances beyond the control of MyZone Tickets, Event Staff, Promoters, Venue owners, and Security. Please review our updated policies for Canceled Events (2.) and Postponed Events (3.).
2. Canceled Events
If the event is canceled you will receive a refund for the face value of the ticket; service, shipping, and other fees are non-refundable under any circumstances. If the service fee is not listed, it may be embedded into the price of the ticket. To inquire about the amount of an embedded service fee, please contact customer support by emailing firstname.lastname@example.org. Tickets purchased at a retail outlet must be refunded at the retail outlet.
3. Postponed Events
Unforeseen circumstances, beyond the control of MyZone Tickets, Event Staff, Promoters and Venues, will not be grounds for a refund, including but not limited to: local or national weather conditions and natural disasters, waiting in lines, family and medical emergencies. This also includes postponement due to the request of local health authorities regarding COVID-19.
If the event is postponed, your ticket will be honoured at a later date, to be determined by the Event Staff. Customers will be contacted with instructions on how to update their tickets. Unless otherwise stated, there are no refunds for postponed events.
If for any reason the postponed event does not proceed at the future date, customers will be notified of how to request a refund for the face value of the ticket; service, shipping, and other fees are non-refundable under any circumstances. Tickets purchased at a retail outlet or anywhere other than MyZoneTickets.com must be refunded at the original point of purchase.
4. Customer Inquiries
All customer support is handled by the MyZone Tickets online message system, in which case all customer support and refunds are handled by the event producer. Please contact customer support at email@example.com.
5. Will Call
Every effort is being made to remain 100% contactless due to the COVID-19 pandemic. Please request your ticket electronically when possible.
Will call tickets must be picked up at the venue unless otherwise noted. Tickets left at will call will not be refunded. Will call start and end times are subject to change and are not grounds for a refund. You must present the original credit card used to purchase the ticket, a valid picture ID, and your “e-ticket” receipt. If you are unable to pick up your order because you do not have the aforementioned items in your possession at the time and place of pickup, you will not receive a refund for this purchase.
6. E-Ticket / Print@Home Tickets
E-Ticket / Print@Home Tickets must be presented at the event. Upon purchase, you will be emailed a PDF of your ticket(s) with a unique QR code. You can present the PDF directly from your mobile device at the event or print the PDF and present the printed ticket at the event.
7. Shipping and Handling
The shipping and handling fee is non-refundable. Express tickets require a signature upon delivery and cannot be shipped to PO Box Addresses. All other shipping methods do not require a signature. Allow approximately 5 business days for delivery. Tickets will be delivered to the billing address of the credit card. If you enter an undeliverable address or if the tickets are returned unclaimed you will not receive a refund. International shipping is not available.
8. Release of Liability
MyZone Tickets is not affiliated with the events or event sponsors and MyZone Tickets will not cover losses or damages arising from your voluntary participation in the events, including claims for personal injury, or damage to personal property, or any other claims for negligence on the part of the events or event sponsors. By purchasing the tickets through MyZone Tickets, you hereby release and forever discharge MyZone Tickets, and its officers and agents, from any liability or claims for damages that may arise as a result of your attendance and participation at the events. It is hereby understood that the purchase of tickets by you and your participation in the events shall not be construed as an assumption on the part of MyZone Tickets of responsibility, liability, or control of the events.
You understand that by attending the event you may be photographed and/or recorded as part of the event’s publicity materials and/or by a recognized media outlet. You grant permission for your likeness and/or voice to be included therein without compensation, credit or consideration, in any publicity materials.
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